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Return Policy


To start a return, access our return portal here.

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 60 days of purchase. You can return your product for a different product or a refund to the original payment method.

Please note the following exceptions to our return and refund policy: 

  • Returned items must have tags still on and be returned in original product packaging
  • Returned items must have no visible signs of wear or use

 

To initiate a return or exchange, please call us at: (207) 207-854-4098 or send an email to: info@americanrootswear.com

 

Additional Information:

  • Refunds may take up to three days once product is received
  • Damaged returns are not covered by our guarantee and will not be refunded

 

To initiate a repair request covered by our product-lifetime guarantee, please call us at: (207) 854-4098 or send an email to: info@americanrootswear.com