Job Opportunities
American Roots is looking to add hard-working, motivated, talented members to our team. We believe in cultivating a fair, honest, and inclusive work environment with good wages and benefits for all. If you're interested in being a part of a value-driven company that creates high-quality, 100% American-made and 100% Union-made products, please apply now!
About American Roots Wear:
American Roots is a 100% American-made, union clothing manufacturer. American Roots’ mission is to create jobs that are more meaningful, fair, and good-paying. Through their example, they will help rebuild American manufacturing and its economy in a more just and sustainable way.
Featured in the New York Times
Book Review: ‘Making It in America,’ by Rachel Slade - The New York Times (nytimes.com)
American Roots is currently hiring for the following positions:
1. Sales Representative
The Sales Representative will represent American Roots and their unique products.
Essential Functions:
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The Sales Representative will be calling on existing clients and new prospects, always providing excellent customer services before, during, and after the sale to ensure retention and loyalty to the AR brand
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Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities
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Identify appropriate prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business
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Possess in-depth product knowledge and be able to conduct presentations for potential and existing customers
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Prepare professional, complete, concise, and accurate reports, proposals, and other documentation as required
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Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers
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Coordinate with other sales reps to ensure company quotas and standards are being met, performing market research and regular competitor monitoring
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Develop innovative strategies to achieve sales goals
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Promptly submit customers’ sales orders to the appropriate department for processing and production scheduling
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Resolve customer complaints in a timely and professional manner to ensure customer loyalty
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Expand brand image by attending Industry Conferences and Conventions
Competencies:
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Hardworking and self-motivated
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Ability to balance persuasion with professionalism
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Excellent problem-solving skills.
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Responds and follows through with detailed instruction for customer success
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Ability to manage time effectively, be motivated and organized.
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Proficiency in all Microsoft Office applications.
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Exceptional customer service skills
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Proven success rate at levels above quotas
Qualifications:
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Personal integrity
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Ability to travel a minimum of 30% of the time
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Coachable with willingness to learn
Successful candidates will have a strong sales aptitude, proven skills, and a good work ethic.
Salary Range of $80,000 - $100,000 includes a base salary, ranging from $55,000 - $65,000, plus commission and full benefits. Annual commission ranges $25K-45K. Salary is commensurate with experience
2. Administrative Assistant
Full Job Description:
We are seeking a skilled Administrative Assistant to deliver efficient administrative support in a well-organized and timely manner. Your role involves supporting the sales team, executive leadership, and potentially other departments, in handling various tasks to streamline their work and communications.
The Administrative Assistant supports a variety of functions of the day-to-day operations of the sales and customer service team. The position will receive all incoming phone calls, sales inquiries, website info requests, and direct them to the appropriate personnel. This position is responsible for performing clerical tasks within an office setting to support daily operations and at times, multiple departments.
As an individual contributor, you will provide personalized assistance, ensuring smooth operations and effective communication.
You are a good fit for this role, if you are proactive, detail oriented, and possess exceptional organizational and communication skills. If you are flexible, resourceful, hold a growth mindset, and are excited about joining a company that is committed to making a positive impact, then this may be the right place for you!
Join our team and contribute to the success of our company and overall efficiency of our organization.
Essential Functions:
• Provide administrative support to multiple departments
• Answer and direct phone calls
• Respond to direct customer service inquiries and direct to consumer sales orders
• Assist with resale partners in obtaining quotes and pricing for sales team
• Maintain contact lists for CRM and marketing automation platform
• Assist in the preparation of regularly scheduled reports
• Book travel arrangements for sales team
• Maintain calendar for special events and conventions
• Support annual gift giving and donations program
• Provide general support to visitors
• Conduct data entry as needed
• Additional front office administrative tasks and projects as needed
Qualifications/Skills:
• Proven experience as an Administrative Assistant, or in other administrative positions supporting leadership
• Full comprehensive knowledge of office management systems and procedures
• Excellent knowledge of MS Office suite (MS Word, Excel, PPT)
• Familiarity and experience with Outlook
• High Proficiency in English language
• Exemplary planning and time management skills
• Up to date with advancements in office gadgets and applications
• Ability to multitask and prioritize daily workload
• Strong attention to detail with organizational, planning and problem-solving skills
• Strong team player, excited to work closely with multiple departments and team members
• High level verbal and written communication skills
• Excellent writing skills
• Discretion and confidentiality
Education and Experience:
• High school diploma or equivalent
• Experience in a fast-paced office setting
• Previous experience working in a related field within a customer service role
• Ideally 2-3 + years' experience in administrative function
Benefits:
• Paid Holidays
• Generous Paid Vacation
• Paid Personal Days
• Company sponsored Medical, Dental and Vision Insurance
• 401(k) with company match
• Supplemental Pay or Benefits:
• N/A
Job Type:
Full Time
Location:
On site: 90 Bridge Street, Suite #401, Westbrook, ME 04282
Schedule:
Monday through Friday, day shift
Job Type: Full-time
Job Type:
Full Time
Location:
On site: 90 Bridge Street, Suite #401, Westbrook, ME 04282
Schedule:
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Monday through Friday, day shift
Pay: 48,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
